Orders
Shipping
Absolute Store Private Limited
Last Updated: 10 September 2026 Effective Date: 10 September 2026
1. Introduction
This Shipping Policy explains how Absolute Store Private Limited (“we”, “us”, “our”) processes, ships, and delivers orders placed through https://absolutestore.in.
This policy forms part of our Terms and Conditions. By placing an order, you agree to the terms below.
2. Order Processing Time
- Orders are normally processed within 1–2 business days after payment is captured, excluding Sundays and public holidays.
- During high demand or unforeseen circumstances, processing may take longer; we will notify you where practical.
- After handover to the logistics partner, we email tracking details where available. The same code is on your order page.
3. Shipping Partners
We use reputed courier partners for deliveries across India. Our primary partner is Delhivery in serviceable pin codes. We may use other partners depending on location and serviceability.
4. Delivery Timelines
Estimated delivery after dispatch:
| Location Type | Estimated Delivery Time |
|---|---|
| Major metro cities | 3–6 business days |
| Tier-2 and Tier-3 cities | 5–8 business days |
| Remote / North-East / J&K / special areas | 7–12 business days |
Overall, most serviceable locations receive orders about 3–8 business days after dispatch; remote areas may take up to 12 business days.
These are estimates, not guarantees. Weather, courier delays, political disruptions, or address issues may affect delivery.
5. Shipping Charges
- Packs ship from Delhi.
- Website checkout adds shipping before you pay, from your PIN and state.
- Delhi NCR (PIN 110, 121, 122, 201): ₹79 for orders under ₹2,000. Free at ₹2,000 and above.
- Rest of India is charged by distance from Delhi. Farther states (Northeast, J&K, islands) cost more. The exact amount is shown at checkout.
- Shipping charges are non-refundable after dispatch, except when the return/refund is due to our error (e.g. damaged or wrong product).
6. Serviceable Areas
We aim to deliver across most pin codes in India through our partners.
If a pin code is not serviceable, we will tell you before you pay or we will refund the order.
7. Order Tracking
Once shipped, tracking information is emailed and shown on your order page at `/order/` plus your reference. You can also track the shipment on the courier partner’s website using the tracking number.
8. Delays in Delivery
We are not liable for delays caused by courier issues, natural calamities, strikes, political unrest, incorrect address, or customer unavailability at delivery. For significant delay, contact info@absolutestore.in or WhatsApp +91 93541 05507.
9. Damaged or Lost Shipments
- If the order arrives damaged, refuse delivery if possible, take clear photos, and contact us preferably within 48 hours of delivery at info@absolutestore.in (include order reference).
- If a shipment is lost in transit, inform us; after verification with the partner we will reship or refund as appropriate.
- Statutory rights for defective or deficient goods under applicable law are not waived (see Return, Refund & Cancellation).
10. Incorrect or Incomplete Address
Please ensure shipping address, pin code, and contact number provided at checkout are accurate. Failed delivery due to incorrect details may incur re-delivery charges or cancellation at our discretion.
11. Contact Us
Absolute Store Private Limited 330, Deoli, Delhi – 110062 Email: info@absolutestore.in WhatsApp (help): +91 93541 05507 Support / Grievance: +91 99714 12470
Grievance Officer: Deepak Kumar — +91 99714 12470 — info@absolutestore.in
*This Shipping Policy is governed by the laws of India and forms part of the Terms and Conditions of Absolute Store Private Limited.*